Tengos AI

Case Study: How Tengos Powered Real-Time Translation at Swiss-Viet Economic Forum Hanoi 2026

Publicado em Nov 2, 2026

Customer StoriesUncategorized
Case Study: How Tengos Powered Real-Time Translation at Swiss-Viet Economic Forum Hanoi 2026
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Overview

Event: Swiss–Viet Economic Forum (SVEF) Hanoi 2026
Date: October 19, 2026 – Main Forum Day
Role: Official Language Partner
Solution: Real-time translation with a custom glossary for industry-specific terminology, names, terms, transcription and AI-generated summaries.

The Swiss-Viet Economic Forum (SVEF) Hanoi 2026 brought together business leaders, government representatives, and industry professionals to explore opportunities for trade, investment, and economic collaboration between Switzerland and Vietnam.

Proud to be the Official Language Partner of SVEF Hanoi 2026, empowering cross-language communication through real-time AI translation.

As the Official Language Partner, Tengos supported multilingual communication throughout the event, helping participants follow discussions, review key insights, and communicate across language barriers.

The Challenge: Overcoming Language Barriers and Information Overload

International business forums bring together people from different linguistic backgrounds to exchange ideas and explore business opportunities. However, language barriers, specialized terminology, and information overload can prevent attendees from fully benefiting from these events.

Supporting Multiple Languages

Human interpreters typically cover a limited number of languages, often just two. With SVEF attendees speaking English, German, French, Portuguese, Arabic, Dutch and more, additional language support was needed to help participants follow discussions and communicate with one another.

Translating Industry-Specific Terminology Accurately

SVEF Hanoi 2026 featured two rounds of three parallel sessions covering Infrastructure, Energy, Innovation, Healthcare, Education, and Legal & Market Entry, each co-led by a Swiss and a Vietnamese company. With discussions spanning multiple industries, speakers used a wide range of specialized terminology, technical concepts, and business-specific terms.

Translating these discussions accurately required more than general language support. An event-specific glossary was essential to help maintain consistent terminology and convey complex ideas clearly across languages.

Capturing Key Insights

With multiple sessions covering complex topics, attendees may struggle to take notes and retain important information while following discussions. They need an efficient way to review session content and revisit key takeaways afterward.

Connecting Beyond the Main Stage

Networking creates valuable opportunities for collaboration, but conversations become difficult when attendees do not share a common language.

These challenges called for a solution that could support multilingual communication, improve terminology consistency, simplify knowledge review, and facilitate conversations throughout the event.

The Solution: Tengos as the Official Language Partner for Real-Time Translation

Tengos supported SVEF Hanoi 2026 with an AI voice translator designed to make multilingual communication and information sharing more accessible.

Tengos booth at SVEF Hanoi 2026

Real-Time Translation with a Custom Industry Glossary

Through the Tengos app, attendees could access real-time translation in supported languages to follow on-stage presentations and discussions.

To support the specialized content of SVEF Hanoi 2026, Tengos also used a custom glossary tailored to the event’s economic and business context, incorporating industry-specific terminology, trade and investment terms, speaker names, company names, and key phrases.

By providing relevant terminology and context, the glossary helped improve translation consistency and the handling of specialized vocabulary, supporting clearer communication throughout the forum.

Transcription and AI-Generated Session Summaries

Beyond live translation, Tengos provided transcription and AI-generated summaries after sessions, helping attendees revisit discussions, identify key takeaways, and review important information more efficiently.

Face-to-Face Multilingual Communication

Tengos at SVEF Hanoi 2026
Tengos at SVEF Hanoi 2026
Attendees tried Tengos at the booth and downloaded the app to support multilingual networking throughout the event.

Attendees tried Tengos at the booth and downloaded the app to support multilingual networking throughout the event.

Beyond the main stage, attendees used the Tengos mobile app’s Face-to-Face Mode to connect across 60+ languages, from English – Vietnamese and German – English, German – Vietnamese to French, Portuguese, Arabic, Dutch, and more.

With voice output, conversations felt more natural. Attendees could listen, respond, and focus on each other instead of constantly looking at their screens, making cross-language networking smoother and more engaging.

The Impact: A More Accessible Event Experience

Tengos’ participation demonstrated how AI voice translator can support international events in several practical ways:

  • Greater language accessibility: Real-time translation helped participants access live discussions across supported languages.
  • More efficient knowledge review: Transcriptions and AI-generated summaries made it easier to revisit session content and identify important takeaways.
  • More inclusive networking: Face-to-Face Mode supported conversations between participants who did not share a common language.
  • End-to-end communication support: By combining translation, transcription, and summaries, Tengos addressed both language barriers and the need to retain information.

Many visitors who tried Tengos at the event booth responded positively to the experience, highlighting its high translation accuracy across different language pairs. Their feedback reflected Tengos’ potential to become a must-have language partner for international business trips, professional events, and everyday life. 

Key Takeaway: Beyond Translation

An international business forum is about more than bringing people into the same room. It is about enabling them to exchange ideas, access valuable information, and build meaningful connections.

Through its role as Official Language Partner of SVEF Hanoi 2026, Tengos demonstrated how real-time translation, transcription, AI-generated summaries, and face-to-face translation can support different stages of multilingual communication.

For conference organizers, event agencies, and international businesses, Tengos offers a practical approach to making multilingual event experiences more accessible from following discussions on stage to capturing insights and connecting with potential partners.

About Tengos – AI Voice Translator

Tengos is an AI Voice Translator developed by GIANTY, helping you communicate effortlessly across languages. With real-time translation, accurate transcription, and automatic AI summaries, Tengos supports over 60 languages to help you connect confidently, capture every detail, and break down language barriers.

Planning an international event?

Discover how Tengos can support your next multilingual conference, business forum, or corporate event.

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