Tengos AI

File upload failed

Symptoms: An "Upload failed" error appears, or the file is stuck at 0% progress.

Steps to fix

  • Check that the file format is supported. Tengos accepts: MP3, WAV, MP4, AAC, OGG, WEBM, MPEG.
  • Verify that the file size is within your plan's upload limit. Check Settings > Billing for your current quota.
  • Check your internet connection.
  • Try a different browser, or disable browser extensions that may be blocking file uploads.