Symptoms: The guest sees an error when opening the shared link, or gets stuck in a password prompt loop.
Steps to fix
- Confirm you have shared the correct link — copy it fresh from the Share dialog.
- If you set a password on the meeting, make sure you have shared the password with the guest.
- The guest should open the link in a desktop browser (Chrome is recommended).
- Check that the meeting has not been deleted or moved to Trash. A deleted meeting's share link will not work.